Assessment Kit-MEM15011 Exercise external quality assurance MSF Units of competency SIRXSLS001 Sell

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets If you require RPL Kits with comprehensive benchmarking

implement and test enterprise communication solutions ICTNWK562 Configure internet gateways If you require RPL Kits with comprehensive benchmarking

Core units CUAACD311 Produce drawings to communicate ideas CUAPPR411 Realise a creative project CUAPPR414 Develop self as artist CUAPPR415 Develop and discuss ideas for own creative work CUARES403 Research history and theory to inform own arts practice CUAWHS312 Apply work health and safety practices Elective units BSBCRT411 Apply critical thinking to work practices BSBCRT412 Articulate

aggressive or abusive customers SIRXPDK001 Advise on products and services SITXFSA006 Participate in safe food handling practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTCLD501 Develop cloud disaster recovery plans ICTCLD502 Design and implement highly-available cloud infrastructure ICTCLD503 Implement web-scale cloud infrastructure ICTCLD504 Improve cloud-based infrastructure ICTNWK536 Plan

Assessment Kit-MEM15011 Exercise external quality assurance MSF Units of competency SIRXSLS001 SellOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of